Refund policy

Returns/ Exchanges
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To complete your exchange, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds
We currently do not offer refunds. Please see "Exchanges" below.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@defiantcandlecompany.com

Shipping
You will be responsible for paying for your own shipping costs for your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.